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Welcome to
My Provider
Support Services
Registered NDIS Service Provider
─
SE Queensland & Fraser Coast
Putting You First, Every Step of the Way
Why Choose Us?
Live your best life however you choose.
My Provider Support Services puts participants first in providing personalised NDIS supports across South East Queensland and the Fraser Coast area. Founded by two experienced previously Registered Nurses, our team delivers high-quality care with a focus on making your NDIS plan easier to understand and implement in the way you choose.
We walk alongside you through your NDIS journey — simplifying the process, reducing the stress, and helping you reach your goals with confidence.
💬 We Listen, You Lead
We recognise you as the expert in your own life. Your goals, your voice, your choices, live your life your way.
🏡 Local & Responsive
We’re based in South East Queensland and Fraser Coast — and love being part
of the local communities that we serve.
📋 NDIS Made Simple
We’ll help you navigate the system with confidence and ease.
💙 Reliable & Respectful
Our team values care, professionalism, and consistency in all that we do.
Our Services
We offer a full range of NDIS services, tailored to your unique needs:
- ✅ Supported Independent Living (SIL)
- ✅ Short-Term Accommodation (STA) & Respite
- ✅ Specialist Disability Accommodation (SDA)
- ✅ Group and Centre-Based Participation
- ✅ Daily Living Assistance
- ✅ Daily life tasks in group and shared living support
- ✅ Development of daily care and life skills
- ✅ Travel/transport arrangements
- ✅ Specialist Supported Employment
- ✅ Specialist Behaviour Support
- ✅ Employment & Higher Education Assistance
- ✅ Innovative Community, Social and Civic participation
- ✅ Coordination or managing life stages, transitions and supports
Collaboration
We work closely with trusted local professionals to ensure seamless, coordinated care.
- ✅ Support Workers
- ✅ Support Coordinators
- ✅ Occupational Therapists
- ✅ Speech Therapists
- ✅ Therapeutic Supports
- ✅ Specialist Behaviour Support Professionals
- ✅ Plan Managers
- ✅ Physiotherapists
- ✅ Nurses and GP’s
- ✅ Music and Art Therapists
- ✅ Equine and Animal Therapists
Participant focused
We value close positive working relationships with experienced professionals who share our passion of providing highest quality support services that focus on our clients’ individual needs and choices. Upholding participant choices is our high priority. We support you to live your best life your way.
Getting started
Support for your NDIS journey
We provide accessible services that are safe, engaging and responsive to your support and communication needs. We can also help you connect with an advocate or interpreter if needed.
1. Access and entry requirements
Our services can be accessed through self-referral or third-party referral. You can contact us to assist you with the referral process.
The criteria to access our services are as follows:
• You hold a NDIS plan that identifies the services to be provided.
• The services listed in your NDIS plan aligns with the supports that we can provide as a NDIS registered provider.
• You have funds available in your NDIS plan to pay for services.
2. The intake process
The first step in our process is to schedule an intake interview.
If required, we will provide you with information and support to access a person of your choice, such as an advocate, to assist you in this process.
This will allow us to establish the scope of support that you need and we are able to offer. We will contact you shortly after the intake interview to advise you of the outcome.
3. Intake interview
During the intake interview we’ll consider:
• Your choices and preferences.
• How your best interests can be maintained.
• The scope and urgency of your needs.
• The resources available within our team to meet your needs.
• How our services complement and interact with the other services you receive.
4. Developing the service agreement
Once an agreement to proceed is reached, we will schedule a meeting with you to work with you to develop a Service Agreement that meets your needs and supports your choices.
This will include an assessment and planning interview and you will be able to negotiate any terms included in the Service Agreement.
5. Planning interview
The assessment and planning interview will include:
• Discussion on how we will provide our services to you, in support of your choices preferences, goals and support needs, and your preferred communication methods.
• Information about our policies and procedures, including our Feedback and Complaints Management Policy and Procedure and Incident Management Policy and Procedure.
6. Review
At least once a year we will review the service agreement with you and your personal support network. Flexibility is provided in regard to the timing of review assessments based on your needs and wishes, and you can request a review at any time.
Resourceful
Capable
Responsive
About us
Our Story
Ready to get started?
Let’s explore how we can support you.
📞 Call us: 0483872859tel:+0483872859
ailto:infor@myprovider supportservices.com
📍 Serving all of South East Queensland
🌐 myprovidersupportservices.com